"01.com has the most innovative, customer-friendly pricing model
I've ever seen on the internet. You keep looking for the catch.
Month-to-month terms, no cancellation fees, first 30 days free
without obligation, and 24/7 live phone support is just the start.
They're special because they provide complete access to Zimbra's
feature set, and only charge you for features you choose to use.
Delete accounts, your price goes down next month. Give one
mailbox less space,
your price goes down next month. And at as little
as $1/GB, it can be less to store data with 01.com than my own office."
Mike DiMichele, Owner
SaveMyButt.com
Expert Windows Help for Novices
Business Pricing Calculator & Personal Hosting Pricing
- Your own Domain, or Ours..?
- About the Business Pricing Calculator
- Total Accounts
- Total Space (GB)
- Palm/WM Syncing
- Blackberry Sync
- SOX Compliance
- Monthly Total
- One-time Total
- Prices Matrix (non-flash)
- Personal vs. Business Hosting Pricing
Your Own Domain, or Ours?
Please note that because of 01.com's social mission, organizations qualifying as not-for-profit (501c3), educational or governmental, and demonstrating need, may apply directly to 01.com for a not-for-profit discount. The only other discounts available for services are those based on volume purchases, as specified below and already in our pricing calculator.
1. Personal Hosting. Use our domain: yourname@zimbra.01.com. Starting from only $3.99/month with a $10 activation fee, our Personal service is designed just for individuals who want to use Zimbra, and simply need an address to which they can forward or otherwise centralize/synchronize their email, and even sync with a PDA over-the-air. Use Zimbra's Identity feature to send mail from your zimbra.01.com webmail account as though it's any email account you own! It's also great for people that want to test Zimbra out, get an account and be up-and-running quickly. We provide a free 30-day, no obligation trial, and terms are only month-month thereafter. The calculator does not provide Personal Hosting Pricing, only Business Hosting pricing. Go to the Personal Pricing Matrix.
2. Business Hosting. Use your domain: yourname@yourcompany.com. Starting from only $6.99 with a $10 activation fee for month-to-month Terms, our Business hosting service is designed for companies with as few as 1 employee, and as many as 1500. Business Hosting not only gives you the ability to brand Zimbra services with your own domain, but also your own logo, and delivers access to a secure web administrator that allows you to add more mailboxes, and change their passwords and quotas, on the fly, any time, independently, as though you are running your own server. But without the hassle. Just like our Personal hosting, we provide a free 30-day, no obligation trial, and terms are only month-to-month thereafter. The calculator provides Business Hosting pricing. Note a primary domain and unlimited secondary domain aliases are provided free-of-charge and can be ordered and automatically activated, see our zimbra domain name FAQ. Click on the Business Pricing Calculator to determine your Business Pricing.
Both Personal and Business Hosting services come with our industry-leading 24/7, trained live tech support, SLA, and in the case of our Business Hosting, not only for the domain administrator, but for everyone with a mailbox at 01.com. Give that 50% of most corporate help desks deal with groupware issues, consider its value. See our FAQ's for a more in-depth comparison.
Activation fees are charged after the first 30 days of your free trial. Upon sign-up, to validate your credit card payment information, you will be charged $1.00 (US) and refunded that same $1.00 (US) immediately, and this first transaction will not show up on your credit card statement. Also note that after the first 30 days, to get your billing date aligned with each calendar month, you will also be charged a prorated amount for the time between the end of your free trial period, and the beginning of your first billing month. For instance, if you start service on April 15, your first 30 days free ends May 14, and on your first invoice, received in the first few days of June, you would be charged for the prorated period between May 15 and May 31, and for June. More information on this process is in the section below, About the Business Pricing Calculator.
Return to Top | Business vs. Personal Hosting Features
About The Business Pricing Calculator
The 01.com Business Zimbra Hosting Pricing Calculator was created by 01.com to help customers and prospective customers determine the price of service for the 01.com shared hosting environment. The 01.com shared hosting environment is a turn-key Zimbra hosting solution for anyone from an individual to organizations with hundreds and even thousands of team members. Just like our Personal Hosting, the first 30 days are free. What about after that?
The calculator helps you figure that out! It accepts your input and calculates the monthly fees for the system resources you decide to use, starting with: total number of Accounts (aka mailboxes and resources), total amount of space (aka GB or gigabytes), licenses for Zimbra mobile (aka Windows Mobile or Palm over-the-air syncing for mail, calendars and contacts), total number of Blackberries you'd like to sync, and the total number of mailboxes for which you'd like to license SOX Compliance (aka Zimbra Archiving and Discovery). The calculator automatically applies discounts based on the volume of each system resource you buy.
The calculator also helps you obtain accurate pricing, and will reset itself, or request you input numbers, or make assumptions about what you want based on your input, and what combinations of system resources it's possible to order. For example, you can't have more Blackberry and Windows Mobile licenses than you have mailboxes! Also, there are certain minimums and maximums the calculator is programmed to maintain. If you need more or less of any system resource than can be calculated, or if you need a formal quote, proposal or response to an RFI, please contact us directly. If you don't have Flash loaded in your browser, and don't want to load it, you can refer to our hosting pricing matrix below instead.
Why do we need the calculator? Because at 01.com we offer an innovative system that enables you, the customer, to configure your own Zimbra server without arbitrary limitations. Need another mailbox, or another 20? Add them yourself. Want to be charged for fewer? Delete them yourself. Change your mailbox quotas to up to 11GB on any individual mailbox, and as low as 100MB after your first account. Of course, this doesn't mean you're on your own, either!
You are free to configure your service yourself, and we are available to assist you as you need it, 24/7. Our system automatically analyzes your configuration monthly, and sends you a report a week prior to the end of the month, when another analysis is performed, and you're charged for your current configuration. Such a flexible system means you may need to test different configurations to meet your budget, and tweak your configuration accordingly, so we built the calculator to help you independently understand what the financial consequences will be of adding, changing and deleting services.
You will receive a courtesy analysis monthly on the 21st. Once out of your first 30 days, you will also receive a billing analysis on the 28th of each month, and you will automatically be charged for the next month on the 28th based on the billing analysis. We have a Zimbra pricing demo movie that reviews pricing and this process.
Day 21 - Courtesy Analysis sent via email
Day 28 - Billing Analysis sent via email
Last day of each month - Invoice sent via email
First days of new month - auto-charge credit card, or e-check
So on your first charge, after your first, free 30 days, you will see a pro-rated charge for the time between 30 days after your sign-up and the month of your first billing analysis. You will see your setup charges. And you will see a charge for the next month of service. Immediately after the 28th, it's a good time to add services, as it gives you about 30 days free to use them before they get picked up by our system and added to your monthly charge, along with any new setup fees for those system resources. If you delete system resources that have setup fees, such as Accounts, in one month, and add them again in a later month, you will be charged setup fees again. There is no fee to delete resources such as accounts or GB quota, you'll simply be charged less upon your next analysis, in the next month.
After the first 30 day, no obligation trial, you may still cancel your services at any time, not costing you more than what you paid for a single month of service.
Blackberry services are, at this time, billed additionally, and are not part of monthly automatic analysis and billing. Other services such as and not limited to professional services, dedicated servers and remote systems administration, support and maintenance plans are also extra, as you may order them.
Return to Top | Business vs. Personal Hosting Features
• Click Here to launch the Pricing Calculator.
Total Accounts/mailboxes
This is your primary service variable, it's how many mailboxes and resources you reserve for your use. A mailbox is any user mailbox into which you receive mail, such as you@yourdomain.com, and a resource is any Zimbra resource you intend to schedule, such as conferenceroom1@yourcompany.com. Note that distribution lists (aka Lists and mailing lists) such as sales@yourcompany.com that go to multiple people, or out to external addresses such as you@gmail.com, and aliases, such as info@yourcompany.com that go to one other person, like you@yourcompany.com, are free, and unlimited. You must have at least one account. There is a setup fee for each new account in any given month. Accounts are automatically discounted for volume purchases. Your first, admin account, is a paid account, and you may change its name (most people do!).
You may change the status of any account to "closed" using your domain administrator. "Closed" accounts are inactive accounts that are billed at only $2/month plus the space they use (not quota), providing a convenient and inexpensive way for clients to retain information in mailboxes at 01.com for accounts no longer in use. All other accounts and resources are counted and billed, except for your "wiki" (aka document sharing) account.
Please note that your first, "admin" account is a billed account.
Return to Top | Business vs. Personal Hosting Features
Total Space (GB)
Gigabytes (GB's) are the units by which we measure the total space reserved for your Accounts, including your mail, calendars, contacts, documents, attachments. The total space you reserve for your accounts is also known as your total Quota. Your total Quota is calculated adding up the individual quota you assign to each of your mailboxes, and any space you may be using for SOX Compliance (ZAD). Each month you are charged for the total quota you reserve for your Accounts, and the actual space used by the archives of your accounts licensed for SOX Compliance, if any. GB are automatically discounted for volume purchases.
Return to Top | Business vs. Personal Hosting Features
iPhone/Palm/Windows Mobile (Zimbra Mobile)
For hosting accounts with a prepaid annual term, ActiveSync/Windows Mobile support is free-of-charge.
For hosting accounts purchased with a month-to-month term, 01.com charges a small additional fee for each mailbox to which you'd like to synchronize an iPhone with version 2 software, Windows Mobile or Palm PDA over-the-air (OTA), including email, calendar and contacts. There is a setup fee for each Zimbra mobile license you order. Please note with Zimbra 5.0.x, you will have to request that we enable Zimbra Mobile/ActiveSync support through our Help Desk for each mailbox you'd like it enabled. It is assumed that all iPhones, Windows Mobile and Palm devices have unlimited data calling plans. Zimbra mobile accounts are automatically discounted for volume purchases.
Please note that just to use Apple iPhones's built-in mail application and Safari web browser, aka iZimbra, is supported free-of-charge with all 01.com Zimbra hosting accounts (you don't need ActiveSync for them). You only need to enable ActiveSync/Windows Mobile if you want to sync your built-in iCal and AddressBook over-the-air.
Blackberry devices do not require Zimbra Mobile, nor use ActiveSync. To sync calendar, contacts and tasks, they use a different technology, covered below.
Business pricing calculator note: you may not order more Zimbra Mobile licenses than you have Accounts! If you order more Blackberries and Zimbra Mobile licenses together than you have Accounts, the calculator will prioritize your Blackberry order, and subtract enough Zimbra Mobile licenses to leave no more combined than your number of Accounts.
Return to Top | Business vs. Personal Hosting Features
Blackberry's
While you may POP from your Blackberry free-of-charge, 01.com charges an extra periodic fee and, for accounts with a monthly term, a setup fee for each Blackberry you would like to synchronize with your mailboxes. 01.com has a free public beta of native BES Blackberry support for Zimbra, and also uses its own NotifyLink server to synchronize Blackberry devices. Please note with Zimbra 5.0.x, you will have to request Blackberry sync through our Help Desk for each account you'd like it enabled. It is assumed that all Blackberries have unlimited data calling plans. Blackberries accounts are discounted for volume purchases.
Please note that Apple iPhones are supported under the ActiveSync/Zimbra Mobile license with accounts (you don't need Blackberry Syncing for them).
Return to Top | Business vs. Personal Hosting Features
SOX Compliance (Zimbra Archiving and Discovery)
The license for SOX Compliance in the 01.com shared Zimbra hosting environment has 3 cost components:
- a monthly fee per account (discounted for volume);
- a one-time set up fee;
- a monthly fee for the GB used by your archives.
#3 will change each month, as your archives grow, however, unlike your Quota, you are not billed for the space you reserve, but instead only for the space in GB that you use for your archives. Please note with Zimbra 4.5.x, you will have to request SOX Compliance (ZAD) through our Help Desk for each account you'd like it enabled. ZAD licenses are discounted for volume purchases.
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Monthly Total
After your first 30-days of service, the price you pay each month in advance for the services you have configured on the 28th of each month.
One-time Total
After your first 30-days of service, the setup, or one-time fee charged for using new system resources, other than space (GB), in any given month. There is no one-time fee for adding Total Space (GB), nor for closing or reopening Accounts. See FAQ's.
Return to Top | Business vs. Personal Hosting Features
Pricing Matrix - the Prices w/o the Flash
For those of you who don't have flash loaded in their web browsers, and just want to see the pricing matrix, here it is for both our business hosting and personal/private hosting service:
01.com Personal Hosting Pricing Matrix
Personal Hosting starts at $3.99/month, and includes 2 GB to start.
01.com Business Hosting Pricing Matrix
Business Hosting starts at $6.99/month, and includes 1 GB to start.
Return to Top | Business vs. Personal Hosting Features | Click Here to launch the Pricing Calculator.
Pricing Comparison between Personal and Business Hosting
| Features |
Personal |
|
Business Hosting |
| Starting Price |
|
|
|
| Starting Price Includes |
1 mailbox with 2 GB,
first 30 days free
|
|
1 mailbox w/ 1GB, 1 document sharing
(wiki), 3 domains, first 30 days free |
Pricing for select options
|
| Additional mailbox (account) |
N/a (only 1 allowed!) |
|
|
| More GB space (quota) |
$1 |
|
$1 to $2 (volume discounting) |
| Blackberry, Windows Mobile or Palm (POP) |
Free. |
|
Free. |
| Blackberry (Sync mail, cal & contacts) |
$10/mo + $25 setup |
|
$10 to $12/mo
(volume discounting) + $25 setup |
| Windows Mobile/Palm (Sync mail, cal & contacts) |
$1/mo + $10 setup |
|
$2 to $3
(volume discounting) + $10 setup |
| Each domain after the first 3 (domains) |
N/a. |
|
free |
| Discovery Licensing (SOX/HIPPA compliance) |
N/a. |
|
$3.50 to $5/mo
(volume discounting) +$25 setup |
Return to Top | Business vs. Personal Hosting Features | Click Here to launch the Pricing Calculator.
