• Based in downtown Chicago, IL
• 24/7 help desk - Contact us!
• 24/7 systems administrators
• We use and support the technologies we provide daily
• We are experienced supporting individuals & teams of thousands
• Our team consists of Certified Help Desk, Tech Consultants, SysAdmins & Programmers

All Zimbra. All the time.

Our company is dedicated to supporting the Zimbra community around the world, in every time zone, every night, weekend and holiday. We are really 24/7!

Supporting you with 3 daily shifts we are readily available to you when you really need us. Contact us toll-free in many countries by phone, and anywhere through our enterprise-grade, secure web ticketing system, by text, audio or video chat, and of course via e-mail.

ISO Midwestern tech talent.

Want to support the Zimbra Collaboration Suite (ZCS)? Interested in joining our team? Let us know why. Email us at hr (at) 01.com. We're on the look-out for empathetic technical enthusiasts for help desk and senior technical positions. Of particular interest is professional experience supporting the Zimbra Collaboration Suite.

Save the World...
...one e-mail @ a time.

Making it easier for our clients to collaborate reliably, efficiently and affordably while sometimes even making it fun! Zimbra provides the software and we aim to deliver the best support, training and service available wherever you are, whenever you need us, 24/7.

Technology can be magical and, like a potion, often takes many ingredients, and good timing for a successful outcome. Not only a great product is required, but also confidence born from experience, demonstrated by our 30 day free trial, and our service commitments to you and your business.

Hosting email with 01.com

Your email and other data are integral parts of daily life and business. We respond to your needs accordingly because we know it's important.

Responsiveness

We pride ourselves in being there for you not only in emergencies, but also strive to answer all customer communications within 24 hours. Of course, not all of us work 24/7! Our help desk team is the core of our company, and they are available during 3 shifts, 7 days every week.

Blade Servers & Fibre Channel Arrays

Of course it's not enough to have only a quality product with great customer service. It also takes a material investment in time, hardware, software and networks to set the stage to maximize the performance on which we depend together for success.

• Recent, enterprise hardware
• Big names: HP, Apple & Cisco
• Up-to-date, licensed OS
• Support & stand-by servers

Carrier-class Data Center

We recognize our ability to focus on you and your Zimbra experience exclusively depends on consistent maintenance of the best available environment for our servers, to maximize the reliability, security and scalability of your Zimbra solutions.

• Biometric hand-scanners
• Redundant networking to multiple secure cabinets
• Redundant power, dual PS
• SLA for network uptime & latency

Enterprise Support Systems

Innovative, convenient online account management, transparency in reporting and communications, and our expert, rapid response.

• Secure, automated billing history
• Trouble tickets kept indefinitely
• 24/7 service monitoring & scripts